Before you can use ARC, this computer needs to be linked to your license. ARC calls this connecting. It starts in the ARC launcher and finishes in your browser through the Portal. You only do it once per computer.
Connect this computer
- In the ARC launcher, select Connect.
- Your browser opens to the Portal. Sign in if you're asked to.
- The Portal shows your licenses, each with its plan and location name. Select Connect next to the license for this location.
- A success page confirms the link and opens ARC automatically a couple of seconds later.
Behind the scenes, the launcher checks for the activation every couple of seconds. Once it arrives, the launcher switches its button to Open ARC — you’re ready.
No licenses listed?
If the Portal doesn’t show a license to connect, you probably haven’t added a subscription yet. Select Manage Account to add one, then come back and try Connect again. See Create your account.
Screenshot to capture The ARC launcher window showing the Connect and Manage Account buttons.
Screenshot to capture The Portal connect page listing one or more licenses (plan name + location) each with a Connect button.
Screenshot to capture The Portal 'Software connected' success page that auto-opens ARC after a couple of seconds.
What’s next
ARC is connected and running. Next, get to know the ARC launcher — how you start, update, restart, and quit ARC from the tray.