The shared media library holds the video, audio, and image files you want available to every game — a logo sting, a lobby playlist, a standard alert sound, a brand background. It lives at System → Media, where ARC describes it as “shared media for games and displays.” Upload a file once here, and any game can pull it in.

Need files that belong to just one room?

Those go in that game’s game media — its own intro video, themed soundtrack, and puzzle hint clips, kept inside the game’s Editor. This page is about files shared across your whole location. A game can pull from both libraries; put a file here only when more than one game will use it.

The three media types

The shared library holds three kinds of file:

  • Video — logo stings, brand intro clips, and any video you want available across rooms.
  • Audio — lobby and waiting-area playlists, a standard alert sound, shared music beds.
  • Image — brand backgrounds, a standard logo, shared display imagery.
Screenshot to capture The System → Media library grid showing a mix of Video, Audio, and Image files, each with a type icon and thumbnail.

Upload files

There are two ways to add files to the library.

  • Upload button. Click Upload and pick one or more files from your computer.
  • Drag and drop. Drag files straight from your desktop onto the library. As you drag over the page, ARC shows a Drop files here to upload overlay. You can drop files onto the library as a whole or onto an open folder to file them there straight away.

While files transfer, an upload window appears and shows the progress of each file, marking it as Waiting, Complete, or Failed.

Screenshot to capture The shared media library with the drag-and-drop overlay visible, reading 'Drop files here to upload'.
Screenshot to capture The upload progress window listing several files with per-file status badges: Complete, Waiting, and Failed.

If an upload fails

A file marked Failed did not finish transferring. Try uploading it again. If it keeps failing, the file may be larger than your setup allows or in a format ARC does not accept — check the file and try a standard video, audio, or image format.

Organize with folders

Folders keep the library readable, which matters most when you’re looking for a file while a game is running.

  • Create, rename, and delete folders to match how your team thinks about assets — by purpose, by brand, or by type.
  • Move files between folders to refile them.
  • Switch between the Home view (files that are not in any folder) and the All view (every file in the library).
Screenshot to capture The shared media library showing the folder list on the side with Home and All views, and a folder open in the main grid.

Name files for the people who use them

Use names your staff understand at a glance, and keep draft, active, and retired assets clearly separated. While a game is running, the right file has to be findable in seconds — if it isn’t, the library needs a tidy-up.

Per-file actions

Each file has a set of actions. Open a file’s menu to reach them.

ActionWhat it does
PreviewPlays the video or audio, or shows the image, so you can confirm it’s the right file.
RenameChanges the file’s display name in the library.
InfoShows details about the file.
ReplaceSwaps in a new file while keeping the same entry, so anything already pointing at it stays linked.
Rotate 90° right / Rotate 90° leftTurns an image a quarter turn — handy for a photo that came in sideways.
DeleteRemoves the file from the library.
Screenshot to capture A single shared media file with its action menu open, showing Preview, Rename, Info, Replace, Rotate 90° right, Rotate 90° left, and Delete.

Replace updates everywhere; Delete can break links

Replace keeps the same library entry, so every game, hint, and automation that already uses the file picks up the new version automatically — useful, but it changes that file everywhere at once. Delete removes the file entirely; if a game, hint, or automation still points to it, that reference will have nothing to play. Because shared files can be used by many games, check where a file is used before you replace or delete it.

How shared media reaches a game

Uploading a file is only the first step — media becomes useful when a game points to it. A game can reference any file in the shared library three main ways:

  1. Game defaults. In a game’s Editor → General tab, the Audio section sets that game’s intro video, outro video, ambient audio, and alert sound. Each field can pick a file from the shared library.
  2. Hints. A video, audio, or image hint on an objective can point to a shared file, and staff send it to a display during a game.
  3. Automations. The Play media action — in both System and game automations — plays a shared file on a target when a trigger fires.

Upload and organize shared media

  1. Open System → Media.
  2. Create a folder for the files you're about to add, then open it.
  3. Drag files from your computer onto the folder (or click Upload and pick them). Wait for the upload window to mark each file Complete.
  4. Use Preview on each new file to confirm it plays correctly.
  5. Rename any file whose name won't be obvious to your staff.
  6. If an image is the wrong way up, use Rotate 90° right or Rotate 90° left to fix it.

Where to go next